Company Information
Tiny Traveller Books is a registered business operating internationally. For official correspondence, please contact us at hello@tinytraveller.co.
Email: hello@tinytraveller.co
Website: www.tinytraveller.co
Welcome to Tiny Traveller Books. These Terms and Conditions outline the rules and regulations for using our services and purchasing our products. By accessing our website or placing an order, you agree to these terms.
1. Definitions
- Tiny Traveller Books: The boutique publishing house Tiny Traveller Books.
- Customer: Any individual or entity engaging with Tiny Traveller Books for purchases or services.
- Consumer: A private individual purchasing for personal use.
- Agreement: Any mutual contract between Tiny Traveller Books and the customer.
2. Scope of Terms
These terms apply to all offers, sales, services, and agreements made by or on behalf of Tiny Traveller Books. Deviations are only valid if explicitly agreed upon in writing. Third-party terms are excluded unless expressly approved by Tiny Traveller Books.
3. Customer Information
To complete your purchase, you must provide accurate contact details, including your full name, phone number, email address, and any other requested information. You warrant that the payment details provided are valid, correct, and belong to you.
4. Pricing and Payment
All prices are listed in the applicable currency and include VAT, unless otherwise stated. Additional costs, such as shipping and administrative fees, are charged separately and disclosed before the transaction is finalized. Payment must be made in full before dispatch. By providing payment information, you confirm that you are authorized to use the payment method and that all details provided are accurate and complete.
5. Currency
All prices on our website are displayed in the applicable currency based on your location. Payments for orders will be processed in the displayed currency.
6. Taxes and Duties
All prices are listed in the applicable currency and include VAT, unless otherwise stated. Customers are responsible for any additional taxes, duties, or customs fees based on their location and local regulations. Tiny Traveller Books is not liable for these charges upon delivery. Additional costs such as shipping and administrative fees will be disclosed before the transaction is finalized, and full payment is required prior to dispatch.
7. Order Processing and Delivery
Tiny Traveller Books ensures careful handling of all orders. Delivery timelines are estimates and do not constitute a legal obligation. Orders will be shipped to the address provided by the customer. If a delay occurs, customers will be notified. It is your responsibility to provide a complete and accurate shipping address when placing an order. Please double-check your details to ensure prompt and successful delivery. If you need to update your shipping address after placing an order, please contact us immediately at bestellingen@tinytraveller.co. We will do our best to accommodate address changes before the order is dispatched. Once an order has been shipped, we are unable to make changes to the delivery address.
8. Right of Withdrawal
Consumers may request to cancel an online purchase within 48 hours of receiving the product, subject to approval by Tiny Traveller Books. To qualify:
- The customer must notify Tiny Traveller Books via email at bestellingen@tinytraveller.co.
- If approved, the product must be returned in its original condition and packaging within 7 days of cancellation.
- The return shipping cost is the customer’s responsibility.
- Refunds, if applicable, will be processed within a reasonable timeframe after the returned product has been inspected and approved.
9. Returns and Refunds
If a product is damaged or defective upon arrival, customers must report it within 5 days with a detailed description. If approved, Tiny Traveller Books will offer a replacement or refund.
10. Intellectual Property
All content, including book titles, descriptions, cover designs, and digital media, is the exclusive property of Tiny Traveller Books and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of our intellectual property is prohibited. Customers may not reproduce, distribute, or modify any content without prior written permission.
11. Commercial Use & Reselling
Our products and designs are intended for personal use only. Unauthorized commercial use or resale of our products is strictly prohibited. If you are interested in wholesale opportunities or have any commercial inquiries, please contact us at hello@tinytraveller.co.
12. Complaints and Disputes
We value customer satisfaction and handle complaints with care. If you experience an issue, please contact us at bestellingen@tinytraveller.co as soon as possible, but no later than 5 days after the issue arises. We will respond promptly to resolve any concerns.
13. Amendments
Tiny Traveller Books reserves the right to amend these terms and conditions at any time. The latest version will always be available on our website.